General Account Information
What do I need to open an account?
What happens to the funds in my account if not used for a while?
How do I deal with an inactive/dormant account?
How do I close my account?
How do I change my address?
When I deposit other bank checks into my account, when do the funds become available?
Do I pay an operating charge or fee to operate my savings or checking Accounts?
What added value do I get with my savings or checking accounts?
Are there any fees to access my account at another branch?

Savings Accounts
What type of interest is earned on savings accounts?
How much do I need to leave in my account?
Is there a charge to withdraw without passbook?
What is minimum balance to open a Time Deposit?
What is your current Time Deposit rates?

Visa Electron Debit Card/ATM Card
Why can’t I get Visa Electron Debit Card/ATM card the same day?
Can I choose my own PIN?
Do I get charged to use my VISA Debit Card (ATM) card?
How do I request a replacement for my VISA Debit (ATM) card/PIN?
What is cost of replacement card/PIN?

Online Banking
Do I pay for On-line banking?

Checking Accounts
How can I re-order checkbooks?

What do I need to open an account?

• Social Security card or other Valid ID
• Minimum balance of either $10., $20. or $500. depending on type of account being opened.
  

What happens to the funds in my account if not used for a while?

• An account becomes inactive after 1 year without any transactions and is charged $6.05 quarterly. 
• It becomes dormant after 3 years without any transactions with the same charge.
• After 10 years it becomes abandoned property and is transferred to Central Bank.

How do I deal with an inactive/dormant account?

• We require three movements within a quarter to active the account thereby discontinuing the quarterly service charges of $6.05

 How do I close my account?

• For persons living abroad, we require an original notarized authority with clear and proper instructions to close account along with a notarized copy of passport.  If proceeds are to be remitted to another individual, that person must present a valid ID.
• For persons living in Belize, that person must present a valid ID along with savings passbook for savings account or all available blank check leaves  for checking account.

What type of interest is earned on savings accounts?

• Regular savings earns 6% per annum on balances of $500.00 and over paid quarterly
• Golden Nest Egg earns 6% per annum on balances from $500.00 up and 5% per annum on balances of $150.00 to $499.99 paid quarterly.
• Super Junior earns 6% per annum on balances from $10.00 paid quarterly
• Super account earns 6% per annum on balances of $500.00 and over and 5% per annum on balances of $150.00 to $499.99 paid quarterly.

*Quarterly refers to last working day of the months in March, June, September and December.

How much do I need to leave in my account?

• We require a minimum of $20.00 to remain in account at all times.

Why can’t I get Visa Electron Debit Card/ATM card the same day?

• We issue personalized ATM cards and provide system generated PINS both of which take 3 working days to process

Can I choose my own PIN?

• Pin is provided by bank in a very safe and secure format and can be replaced at any time at a cost.

Do I get charged to use my VISA Debit Card (ATM) card?

• Once the card is used at ABL’s ATM or any P.O.S terminal, there is no charge.
• If any other bank’s ATM is used there is a charge of $3.00 plus 0.33%of amount withdrawn.

How do I request a replacement for my VISA Debit (ATM) card/PIN?

• You can visit any of our customer service dept. at any of our branches to fill out a replacement form.

What is cost of replacement card/PIN?

• There is a charge of $10.00 for replacement of either card or PIN.

Do I pay for On-line banking?

• Personal On-line banking is free of cost.
• Corporate On-line for doing routine banking activities has a  monthly fee for Security Purposes  Only.   Corporate Features such as Payroll, Payment to Suppliers and other services that may require additional services carry a fee.  Bill payments for both Personal and Corporate Users are Free.

Is there a charge to withdraw without passbook?

• We charge $6.05 to withdraw without passbook provided a valid ID is presented.

What is minimum balance to open a Time Deposit?

• Time Deposit start with a minimum balance of $5000.00.

When I deposit other bank checks into my account, when do the funds become available?

• Checks drawn on Belize City branch clear after third working day after the deposit.
• Checks drawn on district branch clear after seventh working day after the deposit.

How do I change my address?

• Customers who operate checking accounts are provided with a change of address form on back of their monthly statements.  The form can be filled out and mailed in to Customer Service Dept. at any of out branches.
• All other customers can just send in a letter providing us with new address and mail in to any of our branches.
• All customers are welcome to visit our Customer Service Department at any of our branches to fill out the form.

How can I re-order checkbooks?

• Wallet type checkbooks include a form that is to be filled out, signed and returned to any customer service dept. at any of our branches for processing.  This type of checkbook costs $3.30.
• Desktype checkbook require written authorization to be sent in for processing.  This cost $16.35 per book.
• Orders can also be sent via On-line Banking by using the Contact Us feature.
• Customers who know staff members can also place their orders via telephone.

Are there any fees to access my account at another branch?

• All Atlantic Bank Branches/ATMs are on-line and on Real Time  as such your account can be accessed free of cost.

What is your current Time Deposit rates?

• ­We offer rates starting at 4.5% up to 8.5%  which are negotiable depending on amount and term.  Higher rates are also negotiable dependent on length of  time and amounts deposited.  Visit any of our customer service departments at any of our branches for more information.

Do I pay an operating charge or fee to operate my savings or checking Accounts?

• Atlantic Bank Ltd. does not levy any fees for the monthly operations of any savings or checking account and so you can operate them FREE of cost.  Fees only apply when other services are required.

What added value do I get with my savings or checking accounts?

• A FREE Visa Debit Card which doubles as an ATM card is given with the opening of any saving or checking account.
• For Corporate Checking Accounts a FREE wallet account in the name of the principal/s is recommended.
•  Free Personal Online is also provided on the opening of a savings or checking account.
• All Bill payments online, by credit cards and/or over the counter are free of cost.
• Payments to Social Security and Government of Belize for  taxes are also free of cost to Corporate Belize.